City Hive is committed to providing a clear and accessible way for stakeholders to raise concerns relating to the company’s social, environmental or governance impacts.
Stakeholders may raise a grievance by emailing: grievance@cityhive.co.uk
Our grievance procedure covers the scope of issues that may be raised, the steps in the process, indicative timelines, confidentiality, protection from retaliation, and how outcomes are communicated.
For a copy of the full procedure, please contact grievance@cityhive.co.uk or access it here: Stakeholder Grievance Procedure (PDF).