ACT Guidance

Culture has become a key lens through which regulators, shareholders and clients assess firms. Asking the right questions on culture can help understand how a firm approaches risk, solves problems, its readiness to address issues, make changes and focus on its commitments. Culture encompasses social and governance approaches within a firm, as well as how firms embed those approaches.

There is little guidance for investment companies to be able to tell their story. The ACT Framework has been created to address this gap, as a standardised way for investment companies to understand, create and progress cultural change and be able to communicate progress effectively via reporting. Our approach recognises the importance of transparency and disclosure, but also the pressures that different stakeholders are under to collect and review this information.