Membership

How do I reset my password?
This can be done via the ‘Forgotten password’ page http://www.cityhive.co.uk/forgotten-password
I have another question!
Great – we will be happy to help. You can email us at hq@cityhive.co.uk.
I want to check out what City Hive are all about.
No problem – you can see what we’re up to on social media. Follow us on Twitter , LinkedIn or Facebook.

Using My Account

Can I delete my account?
Yes. There is an option under ‘account settings’ but this cannot be undone once completed.
How do I access my account?
Use the log-in details provided to access the City Hive member elements of this website. Click on ‘Account’ in the top menu. From here you can make changes to your account settings using the left-hand navigation bar.
What can I do with my account?
Apply to jobs, read journal articles, access tickets to events, engage with your company, communicate with other people on the city hive network.
What data do you hold on City Hive members?
Date Created Last Logged in (date & time) Email Address Title First Name Last Name Profession Job Function Job Title Firm Department Work Email Year Started Account Verification (true or false) Number of posts Number of comments Profile Visibility Notifications Setting Membership Type Membership Date Online Status (online or offline) IP address of last log in User agent of last log in Notifications (messages from City Hive to appear on dashboard)

Events

Can I get a refund?
City Hive doesn’t offer refunds, but our experienced team is always available to help solve any issues you may be experiencing. You can contact us via email on hq@cityhive.co.uk.
Can I list my own event?
Listing your own event is easy, depending on its nature. Email us at hq@cityhive.co.uk with the details of your event.
How does the discount work?
Premium members will automatically receive a discount when a ticket is bought. Occasionally, City Hive will offer promotional codes that are sent out via email and these can be also be used for a discount.
I have another question about the events!
Great – we are always happy to help. Email us any questions you have at hq@cityhive.co.uk and we will do our best to answer them for you.
I haven’t received confirmation of my booking
Don’t worry – we can help locate you booking and resend the confirmation. Simply email us at hq@cityhive.co.uk with the details of your booking.

Careers Portal

Do I have to be a member to access the Careers Portal?
To see the job specifications and apply for a role you will need to be a member. The Careers Portal membership is free and you can register at www.cityhive.co.uk/sign-up
How can I list a job role?
It is really easy to post a role on City Hive. Simply sign in to your account at www.cityhive.co.uk/sign-in and follow the link on the Careers Portal.
Is there a cost for listing a job role?
This service is free for corporate members

Press and Advertising

Can I advertise on City Hive?
Of course you can, please get in touch with us at hq@cityhive.co.uk to discuss this in more detail.
How can I advertise on the City Hive Monthly Newsletter?
All advertising enquiries should be sent via email to hq@cityhive.co.uk
How can I contact Bev Shah?
To contact Bev, please send an email to hq@cityhive.co.uk
Who should I contact regarding press related matters?
To contact the press office, please email hq@cityhive.co.uk

Partnerships

How can my organisation or I collaborate with City Hive?
We would love to hear from you about this. Please get in touch via email at hq@cityhive.co.uk and request a corporate brochure.
How does my organisation or I become a listed Ally?
All corporate members are automatic allies. For those that aren’t corporate members, organisations are invited to be where we feel your vision and mission complement/enhance ours/each others. If you would like more information, please contact us at HQ@cityhive.co.uk.

Mentoring

Can men apply?
Men can apply to be mentors alongside women, as we want to ensure we make the most of the expertise available. All our cohorts in this particular scheme will be women but can come from any job function. While the focus of the relationship is the mentee and her progress, being a mentor will be a great opportunity to listen, understand and expand your own perspectives As the workplace is changing, and the day to-day concerns of younger staff need to filter upwards all the way to the Boardroom, the time invested will reap rewards for you and your entire organisation.
Can my marketing / HR / IT / investment analyst apply?
Any job function is welcome to participate in the scheme. We need role models at all levels and across all business functions.
How long is the scheme?
The scheme runs for 9-12 months, although pairs are welcome to continue with the relationship if mutually agreed.
How many staff can I have in the scheme?
Sponsor companies are guaranteed a match for one mentor and one mentee, and able to add additional participants at fixed cost. There is no limit on applications, but not everyone will be matched in the cohort. We will provide other types of support to the unmatched candidates to reward their interest in professional and personal development.
How we will find enough mentors?
City Hive are proud to have a network of excellent mentor candidates, and will also draw upon the shortlisted Mentor of the Year candidates from the current and previous years of the Women in Investment Awards. Applications are open to mentors, and we encourage nominations for mentors from excellent colleagues that may be less aware of everything they have to offer. The biggest obstacle will be funding everyone who wants to participate, based on the interest that we have gauged.
Is this a good use of my executive’s time?
Yes – mentors will also benefit when they share their expertise, particularly through listening and learning about the mentee’s experience. This scheme is designed to improve skills and performance across the industry, which benefits everyone.
We already have a scheme, what’s different about this?
Cross-company schemes offer different perspectives to mentees and the opportunity for cross-fertilisation of ideas. They also provide opportunities for smaller organisations to participate and develop their female talent.
What makes this scheme stand out from other mentoring schemes?
There are a number of internal and cross-industry schemes in play, however, we have found the level of interest indicating that not enough people are being served. Our unique approach is that the mentoring will be specific to the industry, but with the benefit of being across that industry, so the expertise you get is both wide-ranging and relevant. Our funding model means that applications are open to anyone, including those in firms that are too small to run their own scheme, and for those who want to improve but may not be on the leadership track. We use a personal matching service rather than algorithms. We emphasise the importance of well briefed mentors that are able to provide the right level of support to the mentees. Because mentors are outside of the firm, there is freedom to have frank conversations. Because the application process is independent, it offers an alternative route to development to those that might feel more intimidated by one funded by their company.
What size firms are applying?
We have had interest from firms of varying size, from both UK and international bases, and from a variety of different job roles.
Will my staff get poached?
It’s unlikely to be the reason someone moves job roles – that has more to do with their existing situation. Investing in people is a way to support career needs; denying an ambitious woman the opportunity to gain valuable career experience won’t reduce the risk. Will we be at risk of breaching rules around confidential information? No more than any other meeting or conversation between two industry professionals. Everyone knows the rules, and all pairs will be reminded of their obligations at the outset.